Oct 4 2023 while moving a 24ft box trailer from VT to FL, had a tire separation and my brake controller was working intermittently. So I stayed overnight in Chambersburg. Through a Google search I called the first shop that opened at 7AM, they referred me to Brechbill Trailer. I just drove over and waited for them to open. The Service Mgr pulled in after us and before entering the building approach me to find out how he could help. I explained I needed 4 new tires and have my controller checked out. He said no problem and had to go in and meet with his team, please give him 15 min. Well it was a short 15 min and the bay doors opened and a technician came out and pulled the trailer in. 1 hour later, with new Tires, controller and 7 pin connector I was on the road. All testing was explained during the process and I never felt like I was in the wrong place.. if you are within 50 miles, make the drive. It will be well worth the trip.
6/6/2016 —
Just a heads up, if you’re looking at this year’s Ram trucks, the kit isn’t exactly as pictured. It doesn’t come with rails, just a rectangular bit that’s meant to be bolted onto your existing mount, right over the rear axle. Take a look at some install videos on YouTube or Etrailer to see what I’m on about.
I managed to fit mine without needing any extra help or even having to take off my muffler. Still, it wouldn’t hurt to take off the spare tire during installation, especially if you’re doing it on the ground.
The product’s pretty solid – high quality stuff. My only nitpick is that B&W skimped out and didn’t include all the retaining springs for the U-bolts. That said, they were spot on with their customer service. One quick call and they had the part sent to me overnight. Plus, the call was refreshingly short, I was speaking to a real person in no time. Absolutely top-notch service, total 10 out of 10.
A piece of advice if you’re installing: Have sharp bits, enough cutting fluid, and pre-drill before you get onto the larger holes. This is important – USE CUTTING FLUID! If you haven’t any, WD40 would do the trick. It’ll be easier on your bits and your muscle. Having a can of black, rust-inhibiting spray paint is good too so you can cover any bare metal after drilling.
3/11/2019—
It’s been nearly 3 years since I got this and I haven’t had a single problem. I even used B&W’s 5th wheel attachment to haul a couple of 5th wheels. When a friend bought a goose neck from another brand, I was there to help him install it – needless to say, it wasn’t as easy, and the paint was chipping and rusting already. I had him send it back and replace it with this kit. He was over the moon with the difference. Kinda wish I took pictures to show you guys.
Works like a charm on my air ride mega cab! You gotta follow the instructions though – wasn’t able to skip taking off the exhaust hanger, spare tire and heat shield. If you’re an electrician, heads up, our hydraulic punch won’t fit to make that bed hole, so go for a holesaw. Loving it so far, seems like a quality product.
easy installation
Works like a charm. Installing it was a breeze. I even managed to do it myself in under 2 hours.
This thing’s rock solid! The pin fits right through the ball. I feel much more confident hauling a heavy trailer now. It took me about two hours to install it. If you have someone to give you a hand, it’ll be a breeze.