Oct 4 2023 while moving a 24ft box trailer from VT to FL, had a tire separation and my brake controller was working intermittently. So I stayed overnight in Chambersburg. Through a Google search I called the first shop that opened at 7AM, they referred me to Brechbill Trailer. I just drove over and waited for them to open. The Service Mgr pulled in after us and before entering the building approach me to find out how he could help. I explained I needed 4 new tires and have my controller checked out. He said no problem and had to go in and meet with his team, please give him 15 min. Well it was a short 15 min and the bay doors opened and a technician came out and pulled the trailer in. 1 hour later, with new Tires, controller and 7 pin connector I was on the road. All testing was explained during the process and I never felt like I was in the wrong place.. if you are within 50 miles, make the drive. It will be well worth the trip.
I’m stock and fast delivery!!
Called the OEM (BriMar now BWISE Trailers) to source this part. Was told that they don’t sell direct to consumers however “Brechbill Trailers just down the road from the plant, stocks all of our parts.” “Just give them your OEM part number and they’ll be able to look it up.” Which I did. Much to my chagrin, not quite.
I went to their website and found the part using the OEM part number. While attempting to order the part over the phone, the parts representative at Brechbill was unable to find the part by the OEM part number by using his inventory system. He had to go to the internet and look it up on their website to see what I was referring to. After describing the part and dimensions he was able to find a suitable substitute.
The bolt is however is. 25″ longer than the OEM specs and has yet to be installed. I could have bought it on Amazon.